Medical Admin Assistant (Bilingual Spanish & English)

Medical Admin Assistant (Bilingual Spanish & English)

A Medical Admin Assistant is a specialized virtual assistant who focuses specifically on providing remote administrative and technical support to healthcare professionals.

You are expected to be skilled in using practice management software systems to efficiently handle medical administrative tasks. Medical Admin Assistants help healthcare professionals streamline their administrative workload, improve efficiency, and focus more on patient care, even when they are not physically present at the medical facility

Key Responsibilities:

  • Answer phone calls and respond to inquiries or direct them to the appropriate staff.
  • Schedule and confirm patient appointments and manage the calendar
  • Contact Patients after appointments to follow up on next steps and outstanding bills.
  • Maintain and update patient records with accuracy in EMR/EHR.
  • Handle correspondence, including emails, letters, and faxes.
  • Provide general administrative support to the medical team as needed.
  • Verify patient insurance coverage and benefits prior to appointments and procedures.
  • Obtain necessary pre-authorizations and referrals from insurance companies.
  • Process and manage all patient referrals
  • Assist the medical biller in completing tasks, including writing appeal letters

 

Qualifications: 

  • Excellent English communication and interpersonal skills (oral and written).
  • At least 2 years of experience in medical administration.
  • Proficient in virtual office tools, and communication platforms.
  • Strong customer service and critical thinking skills.
  • Proficient with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
  • Understanding of HIPAA regulations and the importance of patient data confidentiality.
  • Strong problem-solving skills and ability to work with minimal supervision.
  • High school diploma or equivalent.
  • Willing to work on Pacific Standard Time (PST) schedule (8:00 AM – 4:00 PM PST).
  • With own Laptop or Desktop (8GB RAM, Core I5 or above & Microsoft Office) with an internet connection of at least 10 Mbps.

 

Benefits of Joining Our Team:

  1. 💰 Competitive Compensation: Earn a salary rate per hour of $6-$10 per hour for a full-time commitment of 40 hours per week based on your experience and skills. We believe in recognizing and valuing your contributions, ensuring you’re rewarded for your hard work.
  2. 🌟 Thriving Towards Retirement: Build a secure future with our retirement plan, ensuring you’re well-prepared to embark on your next chapter when the time comes.
  3. 🏥 Health Guardian: Your well-being is our top priority. Enjoy comprehensive health insurance coverage, providing you with peace of mind and access to top-notch medical care in your country*.
  4. 🚀 Supercharged Wi-Fi Connectivity: Stay connected and productive with a $25 monthly subsidy towards your home Wi-Fi. Power through your tasks with lightning speed and efficiency.
  5. ✈️ Unleash Your Wanderlust: Take advantage of our generous paid time off (PTO) and paid sick leave policies. Whether it’s exploring new destinations or taking a well-deserved break, we’ve got you covered, ensuring you can recharge and return refreshed.
  6. 🎉 Celebrate Your Success: Prepare for an unforgettable anniversary recognition program that celebrates your commitment and accomplishments. Experience the thrill of being acknowledged with special rewards and heartfelt gratitude for your dedication.

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