Case Manager (Bilingual English & Spanish)

Case Manager (Bilingual English & Spanish)

Are you passionate about making a meaningful impact in the legal field?
We’re looking for dynamic individuals to join our team as Legal Case Managers.Responsibilities:

  • Review medical and billing records.
  • Verify and update medical records.
  • Monitor the status of treatments.
  • Prepare a brief summary of treatments for the provider.
  • Handle billing and payment details, including health insurance and liens/collection company information.
  • Collect medical documents through phone calls or emails.
  • Gather documents from clients, such as police reports and hospital bills.
  • Organize client document folders.
  • Compose demand letters.
  • Manage entries in Customer Relationship Management (CRM) software.
  • Dispatch documents to insurance companies and healthcare providers.
  • File liens.
  • Arrange treatment for the client based on their reported injuries.
  • Schedule the client for any new procedures or treatments based on the defendant’s coverage.
  • Follow up with clients and attorneys for written statements when required by the insurance company.
  • Submit demands.
  • Draft legal documents for paralegals.
  • Inform attorneys of the timeframe and deadlines for case preparation.
  • Prepare case summaries and other supporting documents for case preparation.
  • Write letters of representation.

Requirements

  • While a Bachelor’s degree is preferred, we value a combination of education and relevant professional experience.
  • At least 2 years of professional experience in management and coordination.
  • Exhibit excellent English oral and written communication skills with a very good English accent.
  • Proficient with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. Ability to work with databases and navigate online technological platforms.
  • Showcase exceptional organizational skills and the ability to multi-task effectively.
  • Knowledgeable in business communication and professional in dealings with clients.
  • Be detail-oriented, diligent, and flexible, with the ability to handle conflicting time demands and focus on task completion with little direction.
  • Demonstrate the ability to work and maintain patience with individuals of various backgrounds and professional competencies.
  • Committed to maintaining integrity and confidentiality on behalf of the company, the firm, and its clients.
  • Own Laptop or Desktop (8GB RAM, Core i5 or above & Microsoft Office) with an internet connection of at least 10 Mbps.
  • Willing to work on Pacific Standard Time (PST) schedule.

Benefits

🌟 Benefits of Joining Our Team:

  1. 💰 Competitive Compensation: Earn a salary rate of US $5 – $12 per hour for a full-time commitment of 40 hours per week. We believe in recognizing and valuing your contributions, ensuring you’re rewarded for your hard work.
  2. 🌟 Thriving Towards Retirement: Build a secure future with our retirement plan, ensuring you’re well-prepared to embark on your next chapter when the time comes.
  3. 🏥 Health Guardian: Your well-being is our top priority. Enjoy comprehensive health insurance coverage, providing you with peace of mind and access to top-notch medical care in your country*.
  4. 🚀 Supercharged Wi-Fi Connectivity: Stay connected and productive with a $25 monthly subsidy towards your home Wi-Fi. Power through your tasks with lightning speed and efficiency.
  5. ✈️ Unleash Your Wanderlust: Take advantage of our generous paid time off (PTO) and paid sick leave policies. Whether it’s exploring new destinations or taking a well-deserved break, we’ve got you covered, ensuring you can recharge and return refreshed.

 

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