Billing Clerk (Bilingual English & Spanish)

Billing Clerk (Bilingual English & Spanish)

The Billing Clerk is responsible for managing entry level day-to-day operations of the  billing department including scheduling client payment plans, processing client payments, and responding to client inquiries on a timely basis.

Responsibilities:

  • Record payments processed via cash, check, and credit card on a daily basis (when principal team member is absent)
  • Reports Payment processed via payment methods through the failed payment report.
  • Helps create and keep updated our monthly Failed payment report.
  • Record cashed checks for filing fees and attorney fees in LollyLaw
  • Performs initial matter setup, including sending client billing welcome and scheduling payment plans
  • Answers financial inquiries (internal and external) including balance inquiries,  payments and other requests
  • Handles closing warnings when cases are recommended for close out
  • Escalates complex billing inquiries to Billing Clerk Supervisor in a timely manner
  • Performs other related duties as assigned.

Requirements:

  • High school diploma or equivalent.
  • Proven experience as a Billing Clerk or in a related role.
  • Familiarity with billing software and accounting procedures.
  • Strong attention to detail and accuracy in data entry.
  • Excellent organizational and time-management skills.
  • Effective communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Experienced with Google Calendar, Google Meet, Acuity, and Gmail. 
  • Own Laptop or Desktop (8GB RAM, Core i5 or above & Microsoft Office) with an internet connection of at least 10 Mbps.
  • Time Flexibility: Willing to work on Pacific Standard Time (CST) schedule.

🌟 Benefits of Joining Our Team:

  1. 💰 Competitive Compensation: Earn a salary rate of US $5 – $6 per hour for a full-time commitment of 40 hours per week. We believe in recognizing and valuing your contributions, ensuring you’re rewarded for your hard work.
  2. 🌟 Thriving Towards Retirement: Build a secure future with our retirement plan, ensuring you’re well-prepared to embark on your next chapter when the time comes.
  3. 🏥 Health Guardian: Your well-being is our top priority. Enjoy comprehensive health insurance coverage, providing you with peace of mind and access to top-notch medical care in your country*.
  4. 🚀 Supercharged Wi-Fi Connectivity: Stay connected and productive with a $25 monthly subsidy towards your home Wi-Fi. Power through your tasks with lightning speed and efficiency.
  5. ✈️ Unleash Your Wanderlust: Take advantage of our generous paid time off (PTO) and paid sick leave policies. Whether it’s exploring new destinations or taking a well-deserved break, we’ve got you covered, ensuring you can recharge and return refreshed.
  6. 🎉 Celebrate Your Success: Prepare for an unforgettable anniversary recognition program that celebrates your commitment and accomplishments. Experience the thrill of being acknowledged with special rewards and heartfelt gratitude for your dedication.

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